Effective Date: [01/05/2024]
Welcome to RehlaToursim! We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
1. Information We Collect
- Personal Data: This includes names and email addresses provided by you when making a booking or creating an account on Rehla Travel.
We do not collect additional personal information beyond what is necessary for booking and communication purposes.
2. How We Use Your Information
We use the collected names and email addresses in the following ways:
- To manage your bookings, such as issuing tickets and hotel confirmations.
- To send you emails related to your bookings (e.g., confirmation, updates, changes).
- To ensure customer service and support in relation to your booking.
We do not use your names or email addresses for advertising, marketing, analytics, or product personalization purposes.
3. How We Share Your Information
- Service Providers: We may share your information with service providers, such as airlines or hotels, strictly for processing your booking.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Links to Other Sites
Our site may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
6. Account Deletion
If you created an account in the Rehla app, you can request account deletion in two ways:
- Inside the app by going to Profile, then Settings, then Delete account.
- Outside the app by visiting our public account deletion page at /account-deletion.
When we process an account deletion request, we delete the account and associated personal data unless we are required to keep certain records for legal, fraud prevention, security, or accounting reasons.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@rehlatourism.com